- About MinerGate
How to disable 2-step verification set on my account?
If you want to disable 2-step verification for your account, you should create a support ticket.
For security reasons, we will need to verify that you are the owner of the account. When making a request, please provide information about your activity, such as some of the hashes of your previous transactions, the approximate balances of the most mined currencies, date of registration or some other information that would help us to identify you.
After we make a security check, basing on the provided data, we will disable the 2-step verification.